Useful Contacts

Citizens Advice Bureau

Citizens Advice service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities.

Bridgend and District Citizens Advice Bureau (CAB)

Council Offices, Talbot Street, MAESTEG, Bridgend, CF34 9BY | Telephone: 01656 810369

To go straight to their website, please click here.

Pontypridd Citizens Advice Bureau

5 Gelliwastad Road, PONTYPRIDD, Rhondda Cynon Taff, CF37 2BP | Telephone: 0344477020.  To go straight to their website, please click here.

Jobcentre Plus Enquiries has all the relevant information for people wishes to enquire about benefits or search for employment, please click here to visit their website.  Alternatively, should you wish to speak to someone over the telephone please ring: 0345 606 0234

Working and Child Tax Credits

Tax credits is applied for through HMRC (Her Majesty’s Revenue and Customs) To start a claim or find out of you qualify, please click here.  If you wish to speak to somebody over the telephone about a new or existing claim please contact: 0345 300 3900

Child Support Agency (CSA)

The CSA offers advice through on a number of issues relating to one parent families. To visit their website, please click here.  To speak to the CSA on the telephone for advice or claims, please contact: 0345 713 3313

Age Concern Wales

Age concern Wales offers lots of support and advice for older people on issues such as money, health and wellbeing. Their website has all the information and is available by clicking here.  Age Concern are also contactable by telephone, their number is: 0800 169 6565

Shelter Cymru

Shelter Cymru offers practical advice and housing support, some of the issues they can help with are benefits, repairs, families and relationships. Please click here for further information.  Your local Shelter Cymru Office is: Shelter Cymru,25 Walter Road, Swansea, SA1 5NN | Telephone number: 0845 075 5005 | Email address:

Care and Repair Cymru

Care and Repair is an older person’s charity which ensures homes are safe and secure. If you have an enquiry or wish to find out more about what they do, please click here.  If you should wish to contact them by telephone or email, the details are: Telephone Number: 02920 674830 |

National Debtline

National Debtline offers free, confidential, and independent advice on how to deal with debt problems, as well as providing useful information on their website. Please click here to visit their website. Telephone number: 0808 808 4000 | Email with web form here.

Pensions Advisory Service

Pensions Advisory Service is an independent non-profit organisation that provides free information, advice and guidance on the whole spectrum of pensions, including state, company, personal and stakeholder schemes. Please click here to visit their website.  Telephone number: 0300 123 1047 | Email:

Community Legal Advice

Community Legal Advice is a free and confidential advice service in England and Wales paid for by legal aid that can offer advice on benefits and tax credits, debt, education, housing, employment, and family problems. Please click here for further information.

Telephone number: 0845 345 4345 | Email:

Home Heat Helpine

Home Heat Helpline advises people worried about paying their fuel bills and keeping warm during the winter.  Please click here for more information.

Telephone number: 0800 33 66 99

631 (Maesteg) Squadron Air Training Corp

The ATC offers opportunities to young men and women to experience service life, to take part in all kinds of sporting and adventure training as well as providing qualifiactions equvilant to two GCSEs through their Air Training Corps training syllabus.

Contact: Flt Lt Stuart Morgan MA FCMI Chartered FCIPD RAFVR(T) ret’d, Deputy-Wing Chairperson/Deputy Wing MCO, No. 3 Welsh Wing ATC, The Grange TAC, West Cross, Swansea SA3 5AJ